Servicing & Support

Servicing & Support

As a capital equipment supplier of over 40 years standing, Promac have vast experience of not only supplying but handling very large or very awkward and very expensive pieces of machinery. We can supply everything from fork lift trucks, vehicles and drivers, to qualified, fully-trained and experienced service engineers. We have numerous transport straps, specialised handling equipment and machine skates.

In the current economic climate it is becoming increasingly common for manufacturers to take advantage of the second hand machinery market either directly or via auction. Many fabricators may consider taking the net step of loading, transporting and reinstalling the machinery themselves, but there are numerous instances where an effort to reduce costs has resulted in excessive repair bills due to mishandling. In some cases, the machinery has had to be written off due to pick up/delivery accidents, critically missing parts, programming/software issues and/or totally incorrect installation of the machinery.